Growth & Strategy

Why I Turned Down a $XX,XXX Platform Project (And What I Told the Client About MVPs Instead)

Personas
SaaS & Startup
Personas
SaaS & Startup

Last year, a potential client approached me with what seemed like a dream project: build a two-sided marketplace platform with a substantial budget. The technical challenge was interesting, and it would have been one of my biggest projects to date.

I said no.

Here's the thing - they came to me excited about no-code tools and AI platforms like Bubble and Lovable, thinking they could build anything quickly and cheaply. They weren't wrong technically. But their core statement revealed the fundamental problem: "We want to see if our idea is worth pursuing."

They had no existing audience, no validated customer base, no proof of demand. Just an idea and enthusiasm. Sound familiar?

Most founders think the MVP challenge is building something fast. The real challenge is building something people actually want to use. In this playbook, you'll learn:

  • Why your first MVP shouldn't be a product at all

  • The engagement framework I use instead of feature lists

  • How to validate demand before writing a single line of code

  • The one-day MVP strategy that beats three-month builds

  • Real examples of "lovable" MVPs that drove engagement

This isn't about building faster - it's about building smarter.

Industry Reality
What every startup founder believes about MVPs

Walk into any startup accelerator or read any "lean startup" blog, and you'll hear the same MVP advice repeated like gospel:

  1. Build the simplest version possible - Strip features down to the bare minimum

  2. Ship fast and iterate - Get something out in weeks, not months

  3. Focus on core functionality - One main feature that solves the problem

  4. Gather user feedback quickly - Learn from real users as soon as possible

  5. Use no-code tools for speed - Bubble, Webflow, whatever gets you there fastest

This advice exists because it sounds logical and feels actionable. The lean methodology has become startup orthodoxy, and "fail fast" is the mantra everyone chants.

The problem? This approach optimizes for building, not for engagement. You end up with founders spending weeks creating "simple" products that nobody uses, then wondering why their engagement metrics are terrible.

Most MVPs fail not because they're too complex, but because they solve problems that don't actually exist for people who aren't actually looking for solutions. The conventional wisdom assumes that if you build something, people will naturally engage with it. That's backwards thinking.

Here's what I've learned after watching dozens of MVP launches: the constraint isn't building speed - it's knowing what to build and for whom.

Who am I

Consider me as
your business complice.

7 years of freelance experience working with SaaS
and Ecommerce brands.

How do I know all this (3 min video)

So there I was, sitting across from founders who were convinced they needed a complex two-sided marketplace. They had spreadsheets full of features, wireframes for every user flow, and a detailed technical specification. Classic over-engineering before validation.

The client was a B2B services company wanting to create a platform connecting freelancers with businesses in their niche. Think "Upwork for X" - you know the type. They'd identified what they saw as market gaps and had convinced themselves that building the platform was the logical first step.

"We want to test if our idea works," they told me. That's when I knew we had a fundamental problem.

I asked them some basic questions: How many freelancers had they talked to? How many businesses had committed to using this? What proof did they have that their target market actually wanted this solution?

The answers were predictable: "We haven't done outreach yet, but we're confident there's demand." They wanted to build first, then find users. This is the classic MVP trap - confusing a product with proof of concept.

Here's what I told them that initially shocked them: "If you're truly testing market demand, your MVP should take one day to build - not three months."

Their faces said it all. They'd been thinking about MVPs as simplified versions of their final product. But that's not what early validation is about. True MVP testing is about proving demand exists before you invest in building anything substantial.

I've seen this pattern repeatedly - founders who think engagement comes from features, when it actually comes from solving real problems for people who are actively looking for solutions.

My experiments

Here's my playbook

What I ended up doing and the results.

Instead of building their marketplace platform, here's the engagement-first approach I recommended:

Day 1: Create a simple landing page explaining the value proposition. Not a product demo - just a clear explanation of what problem you're solving and for whom. Use a basic website builder or even a Notion page.

Week 1: Manual outreach to potential users on both sides of their marketplace. I had them identify 50 freelancers and 50 businesses in their target niche. Start conversations, not sales pitches.

Week 2-4: Manual matchmaking via email and WhatsApp. If demand really exists, people will pay for the service even if it's delivered manually. This is where you discover if your value proposition actually creates engagement.

The key insight: Your MVP should be your marketing and sales process, not your product. Distribution and validation come before development.

Here's the engagement framework I use instead of feature lists:

Problem-Solution Fit First: Can you manually deliver the core value? If you can't do it manually, automation won't save you. Manual delivery forces you to understand what actually creates value for users.

Engagement Before Features: People should be willing to use your manual process multiple times. If they try it once and never come back, adding features won't fix that fundamental lack of engagement.

Payment as Validation: True engagement means people will pay for your solution, even in its manual form. Free users will lie to you. Paying users tell the truth through their actions.

This approach flips traditional MVP thinking. Instead of building to test engagement, you prove engagement first, then build to scale it.

Problem Validation
Start with manual delivery to prove core value creates real engagement
User Research
Talk to 100 potential users before writing any code - their actions matter more than opinions
Manual Process
If you can't deliver value manually you can't automate it effectively
Payment Proof
Paying customers validate engagement better than free users or surveys ever will

The client initially resisted this approach. They wanted something that "looked like a real product." But here's what happened when they followed the engagement-first methodology:

Week 3: They discovered their original assumption was wrong. Freelancers in their niche didn't want another platform - they wanted better client relationships and more predictable income.

Week 6: Through manual matchmaking, they learned that businesses were willing to pay premium rates for vetted freelancers, but only if someone else handled the vetting process.

Month 2: They pivoted to a concierge-style service instead of a platform. Much simpler to build, much higher engagement rates, and customers were actually willing to pay premium prices.

The manual approach revealed the real opportunity - not a marketplace platform, but a high-touch service business that could eventually be partially automated. This insight only emerged through direct engagement with real users solving real problems.

Six months later, they had a profitable service business with engaged customers, rather than a complex platform with zero users.

Learnings

What I've learned and
the mistakes I've made.

Sharing so you don't make them.

This experience reinforced principles I now apply to every MVP project:

  1. Manual First, Build Second: If your solution doesn't work manually, technology won't save it. Manual delivery forces you to understand what actually drives engagement.

  2. Engagement Beats Features: One engaged user who keeps coming back is worth more than 100 users who try your product once. Focus on depth, not breadth.

  3. Payment Validates Engagement: Free users will tell you what you want to hear. Paying users reveal truth through their actions.

  4. Distribution Before Development: Prove you can find and engage users before you invest in building complex products for them.

  5. Assumptions Kill Engagement: Most founders build solutions for problems that don't exist. Test assumptions with real behavior, not surveys.

  6. Simple Solutions Often Win: Complex problems sometimes have simple solutions. Don't assume you need complex technology to create engagement.

  7. Pivot Based on Engagement Data: When manual validation reveals different opportunities, follow the engagement rather than your original plan.

The biggest lesson? True MVP success isn't about building fast - it's about learning fast. And the fastest way to learn is through direct engagement with real users solving real problems.

How you can adapt this to your Business

My playbook, condensed for your use case.

For your SaaS / Startup

For SaaS startups: Start with a simple signup form and deliver core value manually. Use tools like Airtable for data management and email for user communication. Focus on onboarding engagement before building complex features. Measure daily active usage, not just signups.

For your Ecommerce store

For Ecommerce stores: Test product demand with pre-orders or waiting lists before inventory investment. Use social media for manual customer service. Optimize for repeat purchases rather than one-time transactions. Manual fulfillment reveals real operational challenges.

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