AI & Automation
While everyone was rushing to ChatGPT in late 2022, I made a counterintuitive choice: I deliberately avoided AI for two years. Not because I was a luddite, but because I've seen enough tech hype cycles to know that the best insights come after the dust settles.
Here's the uncomfortable truth about AI in business: most people are either completely dismissing it as hype or treating it like magic. Both approaches are wrong, and both will cost you money.
After 6 months of deliberate experimentation with AI across multiple client projects, I can tell you exactly where AI delivers real value and where it's complete snake oil. This isn't another "AI will change everything" post or a "AI is overhyped" rant. This is what actually happened when I tested AI systematically across content creation, sales automation, and business processes.
Here's what you'll learn from my real-world experiments:
Why I waited 2 years to adopt AI (and why this gave me an advantage)
The 3 AI use cases that actually moved the needle for my clients
Where AI completely failed and wasted time and money
My framework for evaluating AI tools that cuts through the hype
The real equation: Computing Power = Labor Force (and what this means)
If you're trying to figure out whether AI is worth your time and budget, this AI implementation guide will save you months of wasted experiments.
The AI conversation has split into two camps, and both are missing the point.
The AI Evangelists say: AI will revolutionize everything, replace all workers, and solve every business problem. They're pushing AI-powered tools for every possible use case, from writing emails to managing entire companies.
The AI Skeptics say: It's all hype, a bubble that will burst, and businesses should wait it out. They point to hallucinations, inaccuracies, and failed implementations as proof that AI isn't ready.
Here's what both sides get wrong: they're treating AI like it's either intelligence or nothing. But AI isn't intelligence at all - it's a pattern machine. A very powerful one, but still just pattern recognition and replication at scale.
Most businesses are asking the wrong question. Instead of "Will AI replace humans?" or "Is AI just hype?" they should be asking: "What specific tasks can AI do better, faster, or cheaper than my current process?"
The industry pushes two extremes:
The Magic 8-Ball Approach: Ask AI random questions and hope for genius insights
The Complete Dismissal: Ignore AI entirely because it's "just hype"
Both approaches miss the real opportunity. AI's value isn't in replacing human thinking - it's in automating repetitive tasks that require pattern recognition. The companies winning with AI aren't using it to make strategic decisions. They're using it to scale work that humans already know how to do.
This is why most AI implementations fail: businesses expect magic instead of treating AI as digital labor that can DO tasks at scale.
Who am I
7 years of freelance experience working with SaaS
and Ecommerce brands.
When AI became the buzzword du jour in 2022, every client started asking about it. "Can AI write our blog posts?" "Should we use AI for customer service?" "Will AI replace our marketing team?"
I gave them all the same answer: Not yet.
While competitors rushed to add "AI-powered" to everything, I took a different approach. I spent 6 months deliberately studying AI - not the hype, but the actual capabilities. I wanted to see what AI actually was, not what VCs claimed it would be.
My first client test case was a B2C e-commerce store struggling with content at scale. They had 3,000+ products across 8 languages and zero SEO presence. Their team was spending weeks creating individual product descriptions, and they were drowning.
Initially, I tried the "magic approach" everyone talks about. I fed ChatGPT some product info and asked it to write descriptions. The results? Generic, soulless copy that sounded like every other AI-generated product page on the internet.
The problem wasn't the AI - it was my approach. I was treating AI like a creative genius instead of what it actually is: a powerful pattern machine that needs specific inputs to create specific outputs.
That's when I realized the real equation: Computing Power = Labor Force. AI doesn't think - it processes. It doesn't create - it replicates patterns. Once I understood this, everything changed.
The breakthrough came when I stopped asking AI to be creative and started asking it to be consistent. Instead of "write a great product description," I gave it templates, examples, and specific patterns to follow. The difference was night and day.
My experiments
What I ended up doing and the results.
Here's exactly how I implemented AI systematically across three different use cases, and what actually worked:
Test 1: Content Generation at Scale
For the e-commerce client, I built a 3-layer AI content system:
Layer 1: Building Real Industry Expertise
I didn't just throw generic prompts at AI. I spent weeks scanning through 200+ industry-specific books from the client's archives. This became our knowledge base - real, deep, industry-specific information that competitors couldn't replicate.
Layer 2: Custom Brand Voice Development
Every piece of content needed to sound like the client, not like a robot. I developed a custom tone-of-voice framework based on their existing brand materials and customer communications.
Layer 3: SEO Architecture Integration
The final layer involved creating prompts that respected proper SEO structure - internal linking strategies, backlink opportunities, keyword placement, meta descriptions, and schema markup.
The result? I generated 20,000 SEO articles across 4 languages and scaled the client's site from under 500 to over 5,000 monthly visitors in 3 months.
Test 2: Sales Pipeline Automation
For a B2B startup client, I used AI to automate their sales follow-up sequences. But here's the key: I didn't ask AI to "write great sales emails." Instead, I:
Analyzed their best-performing manual emails
Created templates based on proven patterns
Used AI to personalize at scale while maintaining the proven structure
Test 3: Business Process Documentation
The most practical win was using AI to maintain project workflows and client documentation. I built systems to:
Update project documents automatically
Maintain client communication logs
Generate progress reports
This saved me about 5 hours per week on administrative tasks - time I could spend on strategic work for clients.
My Operating Framework for 2025:
AI won't replace you in the short term, but it will replace those who refuse to use it as a tool. The key isn't to become an "AI expert" - it's to identify the 20% of AI capabilities that deliver 80% of the value for your specific business.
After 6 months of systematic testing, here's what AI actually delivered:
Content Creation Success:
Generated 20,000+ SEO articles across 4 languages
Scaled traffic from 500 to 5,000+ monthly visitors in 3 months
Reduced content creation time by 90% while maintaining quality
Process Automation Wins:
Saved 5+ hours per week on administrative tasks
Automated client documentation updates
Streamlined project communication workflows
What Didn't Work:
Visual design beyond basic generation (still needs human creativity)
Strategic thinking and creative problem-solving
Industry-specific insights not in training data
The ROI was clear: for content and administrative tasks, AI paid for itself within the first month. For strategic work and creative direction, humans remained essential.
Learnings
Sharing so you don't make them.
Here are the key lessons from 6 months of real AI implementation:
AI is a Pattern Machine, Not Intelligence - Stop expecting creativity and start leveraging consistency
Garbage In, Garbage Out Still Applies - Quality inputs are crucial for quality outputs
Templates Beat Creativity - AI works best when following proven patterns, not creating new ones
Scale is the Real Value - AI's power is doing repetitive tasks at volume, not replacing human insight
Industry Knowledge Can't Be Automated - Domain expertise still requires human experience
Start with Administrative Tasks - The easiest wins are in documentation and process automation
Measure Everything - Track time saved, not just output quality
When AI Works Best: Repetitive text-based tasks with clear patterns and examples.
When AI Fails: Strategic decisions, creative breakthroughs, and industry-specific insights.
The businesses winning with AI in 2025 aren't the ones with the fanciest tools - they're the ones who understand exactly what AI can and can't do, and apply it accordingly.
My playbook, condensed for your use case.
For SaaS startups looking to implement AI strategically:
Start with content generation for programmatic SEO
Automate customer onboarding documentation
Use AI for personalizing email sequences at scale
Keep product strategy and user research firmly human-led
For e-commerce stores implementing AI:
Focus on product description generation with proper templates
Automate abandoned cart email sequences
Use AI for customer service FAQ responses
Maintain human oversight for brand voice and customer experience
What I've learned