Sales & Conversion

How I Doubled Conversion Rates by Breaking Every Homepage "Best Practice"

Personas
Ecommerce
Personas
Ecommerce

Last year, I took on a Shopify website revamp for a client drowning in their own success. With over 1000 products in their catalog, their conversion rate was bleeding—not because the products were bad, but because finding the right one felt like searching for a needle in a digital haystack.

The data told a brutal story: visitors were using the homepage as nothing more than a doorway. They'd land, immediately click to "All Products," then get lost in an endless scroll. The homepage had become irrelevant. This is the reality most ecommerce sites face in 2025—beautiful desktop layouts that completely fail on mobile where 70%+ of traffic actually happens.

While every "best practices" guide preached about hero banners, featured collections, and carefully curated product sections, I went rogue. Here's what I actually did, and why breaking conventional wisdom led to doubling our conversion rate.

In this playbook, you'll discover:

  • Why traditional homepage structures kill mobile conversions

  • The counterintuitive approach that turned our homepage into the catalog itself

  • How mobile-first thinking changes everything about site architecture

  • Specific tactics that work for large product catalogs

  • When to break the rules (and when to follow them)

Common wisdom
What every ecommerce guru tells you to do

Walk into any ecommerce conference or browse through conversion optimization blogs, and you'll hear the same tired advice about homepage structure. The industry has convinced itself that there's a "proven" formula for ecommerce homepages:

The Traditional Homepage Playbook:

  1. Hero banner with your main value proposition

  2. "Featured Products" section showcasing top sellers

  3. "Shop by Category" blocks with pretty imagery

  4. Social proof and testimonials

  5. Newsletter signup and maybe some blog content

This approach exists because it mirrors physical retail thinking. Just like a department store has different sections and featured displays, ecommerce sites copied this model. The logic seemed sound: guide customers through a curated journey, highlight your best products, build trust, then funnel them toward purchase.

Most conversion rate optimization "experts" will tell you to A/B test button colors, headlines, and image placements within this structure. They'll obsess over above-the-fold content and argue about whether your value proposition is clear enough.

But here's where this conventional wisdom breaks down: it's designed for desktop browsing behavior from 2015. When mobile became the dominant shopping device, nobody questioned whether the fundamental structure still made sense. Instead, everyone just made their existing layouts "responsive" and called it mobile-optimized.

The result? Homepages that work okay on desktop but create friction on mobile, where thumb navigation and small screens demand completely different approaches.

Who am I

Consider me as
your business complice.

7 years of freelance experience working with SaaS
and Ecommerce brands.

How do I know all this (3 min video)

When I started working on this 1000+ product Shopify store, the conversion rate was stuck around 1.2%—decent for their industry, but nowhere near their potential. The client was frustrated because they'd already invested in professional photography, detailed product descriptions, and even hired a UX consultant to optimize their product pages.

The real problem revealed itself in the analytics. I spent hours diving into user behavior data and discovered something that changed my entire approach to ecommerce site structure: over 80% of mobile users bypassed the homepage entirely after the first visit.

Think about it—when you shop on your phone, do you really want to scroll through marketing sections and curated collections? Or do you want to find what you're looking for as quickly as possible? The data was screaming this at us, but we were too busy following "best practices" to listen.

The original homepage looked beautiful on desktop. It had all the elements the previous designer included: stunning hero banners, carefully arranged product categories, customer testimonials, and an Instagram feed. But on mobile, it was a nightmare. Users had to scroll through five screens of content before seeing a single actual product.

My first instinct was to optimize within the existing structure—maybe the hero banner was too big, maybe we needed a different call-to-action, maybe the "Shop Now" buttons weren't prominent enough. I spent two weeks testing variations of the traditional layout. The improvements were marginal at best.

That's when I realized we were treating symptoms, not the disease. The fundamental structure was wrong for how people actually shop on mobile devices.

My experiments

Here's my playbook

What I ended up doing and the results.

After analyzing mobile shopping behavior across multiple client projects, I developed what I call the "Mobile-First Catalog Approach." Instead of trying to force desktop homepage conventions onto mobile screens, I asked a simple question: What if the homepage was the product catalog?

Here's exactly what I implemented:

Step 1: Killed the Traditional Homepage Structure

I removed everything that stood between visitors and products:

  • Deleted the hero banner entirely

  • Eliminated "Featured Products" sections

  • Removed "Our Collections" blocks

  • Stripped away everything except products and one testimonials section

Step 2: Created a Mega-Menu Navigation System

Since the homepage would show products directly, navigation became critical. I built an AI-powered workflow that automatically categorized new products across 50+ categories, making product discovery possible without leaving the navigation menu.

Step 3: Transformed the Homepage Into a Product Gallery

This was the radical part—I displayed 48 products directly on the homepage in a mobile-optimized grid. No marketing fluff, no category blocks, just products with clear pricing and quick-buy options.

Step 4: Optimized for Thumb Navigation

Every element was positioned for easy thumb reach on mobile devices. Product cards were sized for single-thumb taps, and I added swipe gestures for quick browsing.

Step 5: Implemented Smart Loading

To handle the large catalog, I used progressive loading—the first 48 products loaded instantly, with more loading as users scrolled. This kept page speed fast while allowing infinite browsing.

The key insight was treating mobile and desktop as completely different use cases. On mobile, people want immediate product access. On desktop, they're more willing to browse through marketing content. So I created different experiences for each device.

Mobile Grid
Optimized product display for thumb navigation with strategic spacing and sizing
Smart Categories
AI-powered automatic product categorization across 50+ logical groupings
Progressive Loading
Fast initial load with infinite scroll for seamless catalog browsing
Thumb-First Design
Every interface element positioned for natural mobile interaction patterns

The results challenged everything I'd been taught about homepage design:

Conversion Rate Impact:

  • Overall conversion rate doubled from 1.2% to 2.4%

  • Mobile conversion rate increased 180%

  • Average session duration increased by 40%

  • Homepage became the most-used page on the site

But the most interesting result was behavioral: the homepage reclaimed its throne as both the most viewed AND most useful page on the site. Instead of being a glorified welcome mat, it became the primary shopping interface.

User Behavior Changes:

  • Time to first product interaction decreased by 60%

  • Users viewed 3x more products per session

  • Direct product purchases from homepage increased 400%

The approach worked because it aligned with actual mobile shopping behavior instead of fighting against it.

Learnings

What I've learned and
the mistakes I've made.

Sharing so you don't make them.

This project taught me that "best practices" are often just "common practices." When you have a unique challenge—like a massive product catalog—you need a unique solution.

Key Lessons Learned:

  1. Mobile behavior is fundamentally different—Stop treating mobile as "desktop but smaller" and start designing for thumb-first navigation

  2. Remove friction ruthlessly—Every click between arrival and product discovery costs you customers

  3. Let data drive design decisions—User behavior analytics revealed the problem that UX theory missed

  4. Category navigation becomes critical—When products are front and center, your navigation system must be flawless

  5. Page speed matters more with product grids—Progressive loading and image optimization become non-negotiable

  6. Desktop and mobile need different strategies—One-size-fits-all responsive design is often one-size-fits-none

  7. Sometimes the best feature is the one you remove—Elimination can be more powerful than addition

The biggest takeaway? Industry standards work until they don't. When faced with a unique challenge, test bold alternatives instead of optimizing within broken frameworks.

How you can adapt this to your Business

My playbook, condensed for your use case.

For your SaaS / Startup

  • Focus on reducing time-to-value for trial users

  • Implement progressive disclosure in your app interface

  • Use mobile-first thinking for user onboarding flows

  • Test radical interface changes, not just button colors

For your Ecommerce store

  • Analyze mobile user behavior before optimizing homepage structure

  • Consider direct product display for large catalogs

  • Invest in smart navigation and categorization systems

  • Test mobile-specific layouts separate from desktop

  • Use progressive loading for product-heavy pages

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