AI & Automation

My 7-Year Journey: From Building Beautiful Ghost Towns to SEO-Driven Revenue Machines

Personas
SaaS & Startup
Personas
SaaS & Startup

For the first few years of my freelance career, I was the architect of what I now call "digital ghost towns." I poured my energy into crafting pixel-perfect websites—brand-aligned, modern, conversion-optimized. Every client left our initial meetings thrilled about their upcoming digital transformation.

I treated each website like a premium sales representative for the company. The messaging was sharp. The user journey was seamless. The design made competitors look outdated. But here's what I discovered after tracking results across dozens of projects: I was essentially training world-class sales reps to do door-to-door sales in an empty neighborhood.

The harsh reality hit when I analyzed my client portfolio. Beautiful websites? Check. Professional brand presence? Check. Actual visitors coming to see it? Crickets. These websites had become expensive digital brochures—impressive when someone stumbled upon them, but nobody was stumbling upon them.

This realization forced me to completely restructure my approach. Here's what you'll learn from my painful but valuable journey:

  • Why treating your website like a brochure is killing your business growth

  • The fundamental mindset shift from design-first to SEO-first thinking

  • How to build websites that people actually find (not just admire)

  • The testing infrastructure that enables rapid marketing experimentation

  • When to prioritize user experience vs search visibility

The difference between UX design and SEO isn't just technical—it's a completely different philosophy about how websites should work. Let me show you what I learned the hard way, so you don't have to make the same expensive mistakes I did. Check out our other website strategy playbooks for more insights.

Reality Check
What the industry won't tell you about the UX vs SEO debate

Most agencies and consultants will tell you that UX design and SEO work hand-in-hand. "They're complementary!" they say. "Good UX automatically improves SEO!" While this sounds nice in theory, it's missing the bigger picture that I learned through years of client work.

Here's what the industry typically preaches:

  1. User Experience Focus: Create intuitive navigation, fast loading times, mobile responsiveness, and clear calls-to-action. The thinking is that if users love your site, Google will too.

  2. SEO Fundamentals: Research keywords, optimize meta tags, create quality content, build backlinks. The goal is ranking higher in search results to drive organic traffic.

  3. The "Best of Both" Approach: Design beautiful websites that are also technically optimized for search engines. Sounds perfect, right?

  4. Content-First Strategy: Write for humans first, optimize for search engines second. This has become the standard advice across the industry.

  5. Technical Harmony: Ensure fast page speeds, clean code, and proper site architecture benefit both user experience and search rankings.

This conventional wisdom exists because it feels logical and safe. Nobody gets fired for recommending "both." But here's where it falls short in practice: when you try to optimize for everything, you often optimize for nothing.

The real issue isn't whether UX and SEO can coexist—it's about understanding when to prioritize one over the other. Most businesses are solving the wrong problem first. They're perfecting the user experience for visitors who will never come because nobody can find their website in the first place.

After working with dozens of clients across different industries, I discovered that the sequence matters more than the harmony. You need a completely different approach based on where your business actually is, not where you wish it was.

Who am I

Consider me as
your business complice.

7 years of freelance experience working with SaaS
and Ecommerce brands.

How do I know all this (3 min video)

The wake-up call came during a project with a B2B SaaS startup that had raised significant funding. They'd invested heavily in brand design and hired a top-tier UX agency to create what they called their "conversion machine." The website was genuinely beautiful—clean layout, intuitive navigation, compelling copy, seamless user flows.

But three months after launch, their organic traffic was still under 500 monthly visitors. Despite having a conversion rate of 3.2% (which was excellent), they were only getting 16 qualified leads per month. The math was brutal: beautiful website × zero visibility = zero growth.

This became a pattern I noticed across multiple client projects. Companies were spending 90% of their website budget on design and user experience, and 10% on making sure people could actually find it. It was like building a five-star restaurant in a location with no foot traffic.

The breakthrough moment came when I started tracking the customer journey more carefully. I discovered that for most B2B companies, the decision-making process looks like this:

Step 1: Problem recognition ("We need a solution for X")
Step 2: Research phase (Google searches, reading articles, comparing options)
Step 3: Vendor evaluation (visiting websites, reading case studies)
Step 4: Decision and purchase

Most companies were optimizing for Step 3 (the website visit) while completely ignoring Step 2 (the research phase). This is where SEO becomes critical—not just for rankings, but for being present during the entire research journey.

The client that changed my perspective had a beautiful homepage that clearly explained their value proposition. But when I searched for problems their product solved, they were nowhere to be found. Their ideal customers were searching for solutions, but encountering competitors instead.

That's when I realized: UX design optimizes for conversion, SEO optimizes for discovery. Both are essential, but the timing and priority make all the difference. You can't convert visitors you don't have, but you also can't grow with visitors who don't convert.

My experiments

Here's my playbook

What I ended up doing and the results.

After that wake-up call, I completely restructured my approach to website projects. Instead of starting with wireframes and user flows, I began every project with what I call the "discovery audit." Here's the exact process I developed:

Phase 1: SEO Foundation First

I stopped treating SEO as an afterthought. Before any design work began, I would:

  1. Keyword Research Deep Dive: Instead of guessing what customers might search for, I used tools like Perplexity Pro to uncover actual search behavior. This revealed gaps between what companies thought customers wanted and what they actually searched for.

  2. Content Architecture Planning: I mapped out every page the website would need based on search intent, not just company structure. This meant creating pages for "how to" queries, comparison searches, and problem-focused content.

  3. Competitive Gap Analysis: I identified what content competitors were missing, giving us opportunities to capture search traffic they weren't targeting.

Phase 2: Strategic UX Design

With the SEO foundation mapped, I then focused on UX—but with a twist. Instead of designing for the "perfect" user journey, I designed for the actual customer research process:

  1. Multiple Entry Points: Every page became a potential landing page, not just the homepage. This meant each page needed to orient visitors and guide them deeper into the site.

  2. Content-First Design: Rather than designing layouts and filling them with content, I started with the content strategy that would rank, then designed around that.

  3. Conversion Path Optimization: I created clear paths from educational content (SEO-focused) to commercial pages (UX-focused), understanding that visitors needed different experiences at different stages.

Phase 3: Testing Infrastructure

The biggest lesson was building websites as marketing laboratories, not digital brochures. This meant:

  1. Rapid Testing Capability: Using platforms like Framer or Webflow that marketers could actually edit without developer intervention.

  2. Performance Tracking: Setting up analytics to track both SEO performance (rankings, organic traffic) and UX performance (conversion rates, user flows).

  3. Continuous Optimization: Creating processes for regular content updates and user experience improvements based on real data.

The key insight: SEO gets people to your website, UX gets them to take action. But if you don't have the first, the second doesn't matter. This sequential approach—foundation first, optimization second—became my standard methodology for all website projects.

Discovery Research
Start with keyword research and competitive analysis before any design work. Map actual search behavior, not assumed customer journeys.
Content Architecture
Plan page structure based on search intent and customer research phases. Every page should serve both SEO and conversion purposes.
Testing Platform
Choose tools that enable rapid iteration—Framer, Webflow, or platforms marketers can edit without developers.
Performance Split
Track both discovery metrics (organic traffic, rankings) and conversion metrics (leads, sales) separately to optimize each phase.

The results of this approach were dramatic. The B2B SaaS client I mentioned earlier saw their organic traffic grow from 500 to 5,000 monthly visitors within six months. More importantly, their lead quality improved because visitors were finding them through relevant searches, not just stumbling across ads.

But the real breakthrough was what happened to their conversion rates. Instead of decreasing (as many fear when focusing on SEO), their conversion rate actually improved from 3.2% to 4.1%. Why? Because visitors arriving through organic search were more qualified and further along in their buying journey.

Across multiple projects, I noticed this pattern: SEO-first websites didn't just drive more traffic—they drove better traffic. Visitors who found companies through search were:

  • More likely to convert (higher intent)

  • Less price-sensitive (valued the solution)

  • Easier to onboard (understood the problem)

The timeline typically looked like this: Month 1-3 focused on content and technical SEO, months 4-6 showed traffic growth, and months 7-12 delivered sustained lead generation without ongoing ad spend.

One e-commerce client using this approach saw their Shopify store grow from under 500 monthly visitors to over 5,000 in three months using AI-powered SEO content creation—proving this methodology works across industries.

Learnings

What I've learned and
the mistakes I've made.

Sharing so you don't make them.

After implementing this approach across dozens of projects, here are the key lessons that transformed how I think about UX design versus SEO:

  1. Sequence Matters More Than Balance: SEO should come first to establish discovery, then UX optimization to maximize conversion. Trying to do both simultaneously often means doing neither well.

  2. Every Page is a Landing Page: In an SEO-first approach, visitors can enter your site anywhere. This means abandoning the traditional "homepage funnel" thinking that many UX designers default to.

  3. Content Strategy Drives Design: Instead of creating beautiful layouts and filling them with content, successful websites start with content that will rank and design around that strategy.

  4. Platform Choice is Critical: Using tools that marketers can edit (like Framer or Webflow) enables the rapid testing that makes both SEO and UX optimization possible.

  5. Measure Different Metrics: SEO success (organic traffic, keyword rankings) and UX success (conversion rates, user engagement) require different measurement approaches.

  6. The "Beautiful Ghost Town" Trap: Perfect design without discoverability is worthless. Focus on being found first, then optimize for conversion.

  7. Customer Research Beats Assumptions: What customers actually search for often differs dramatically from what companies think they search for.

The biggest pitfall to avoid: treating your website like a static digital brochure. Both SEO and UX require continuous optimization based on real data, not one-time perfect execution.

This approach works best for businesses that need sustainable, long-term growth rather than quick wins. If you need immediate results, paid advertising might be necessary while you build your SEO foundation.

How you can adapt this to your Business

My playbook, condensed for your use case.

For your SaaS / Startup

For SaaS companies implementing this playbook:

  • Start with problem-focused content before feature-focused pages

  • Create use-case pages for different customer segments and industries

  • Build integration pages even without native integrations—provide manual setup guides

  • Focus on educational content during prospect research phase

For your Ecommerce store

For e-commerce stores implementing this approach:

  • Optimize product pages for both search visibility and conversion simultaneously

  • Create collection pages that serve as category landing pages

  • Build content around product use-cases and customer problems

  • Implement schema markup for rich product search results

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