Sales & Conversion
Last year, I took on a Shopify website revamp for a client drowning in their own success. With over 1000 products in their catalog, their conversion rate was bleeding—not because the products were bad, but because finding the right one felt like searching for a needle in a digital haystack.
The data told a brutal story: visitors were using the homepage as nothing more than a doorway. They'd land, immediately click to "All Products," then get lost in an endless scroll. The homepage had become irrelevant.
While every "best practices" guide preached about hero banners, featured collections, and carefully curated product sections, I went rogue. I turned the homepage into the catalog itself—and the results challenged everything I'd been taught about homepage design.
Here's what you'll learn from this breakdown:
Why traditional homepage structures fail with large catalogs
The exact homepage redesign that doubled conversion rates
How to make your homepage the most viewed AND most used page
When to break industry standards vs. follow them
The framework for testing unconventional homepage layouts
Sometimes, the best feature page structure is the one that removes features entirely. Let me show you how we did it.
Walk into any ecommerce design discussion, and you'll hear the same homepage gospel repeated like scripture. The "proven" formula that supposedly works for everyone:
The Traditional Ecommerce Homepage Structure:
Hero Banner - Big, beautiful image with your main value proposition
Featured Collections - 3-4 carefully curated product categories
Best Sellers - Your top-performing products with social proof
About Section - Brand story and trust signals
Testimonials - Customer reviews and social proof
This conventional wisdom exists because it works well for stores with focused, limited catalogs. If you're selling 20-50 products with clear categories, this structure makes perfect sense. It guides visitors through a curated journey and highlights your best offerings.
The problem? Most successful ecommerce stores outgrow this structure. When you have hundreds or thousands of products, these "best practices" become conversion killers. Here's why:
First, the featured collections become arbitrary gates. Who decides what's "featured"? Usually, it's whatever the marketing team thinks is important, not what customers actually want to buy. Second, the hero banner takes up valuable real estate without showing actual products. Third, the traditional structure assumes visitors want to be "guided" when they might just want to browse and discover.
But here's the thing—when everyone in your industry follows the same playbook, that playbook becomes noise. The moment every ecommerce site looks identical, being different isn't just creative—it's strategic.
Who am I
7 years of freelance experience working with SaaS
and Ecommerce brands.
When this client came to me, they had a classic "successful problem." Their Shopify store was generating decent revenue, but their conversion rate was stuck. They had over 1000 products across multiple categories, and their traditional homepage wasn't working.
The client sold handmade and artisanal products—everything from home decor to jewelry to kitchen accessories. Beautiful stuff, but the variety was both their strength and their weakness. Customers loved browsing, but the homepage wasn't facilitating that behavior.
I started by analyzing their traffic flow through Google Analytics. What I discovered was telling:
The homepage had decent traffic, but terrible engagement metrics. Most visitors would land on the homepage, then immediately navigate to "All Products" or use the search function. The carefully crafted "Featured Collections" section was being ignored. The hero banner showcasing their "Best Sellers" wasn't driving clicks.
Even worse, the customer journey was unnecessarily complex. Visitors had to make multiple decisions just to see products: Which collection should I explore? Should I trust these "featured" items? What if what I want isn't in these highlighted categories?
My first attempt followed traditional conversion optimization wisdom. I improved the hero banner copy, A/B tested different featured collections, and optimized the call-to-action buttons. The results were marginally better, but nothing to celebrate.
That's when I realized we were treating symptoms, not the disease. The real problem wasn't that the homepage was poorly executed—it was that the entire traditional homepage concept was wrong for this business model.
My experiments
What I ended up doing and the results.
Instead of following the ecommerce homepage playbook, I decided to completely reimagine what a homepage could be. My hypothesis was simple: if visitors are immediately clicking to "All Products" anyway, why not make the homepage the product catalog?
Here's exactly what I implemented:
Step 1: Eliminated Traditional Homepage Elements
I removed the hero banner, featured collections blocks, and "Our Story" sections. These weren't driving conversions—they were creating friction. Every element that stood between visitors and products had to go.
Step 2: Built a Mega-Menu Navigation System
Since we were removing the featured collections from the homepage, navigation became critical. I created a comprehensive mega-menu system that could handle 50+ categories without overwhelming visitors. I also set up an AI workflow to automatically categorize new products, so the navigation would scale as inventory grew.
Step 3: Transformed the Homepage Into a Product Gallery
This was the radical part. Instead of a traditional homepage, I displayed 48 products directly on the homepage—essentially making the homepage the "All Products" page that visitors were already seeking. The products were organized in a clean grid with high-quality images and key details visible at a glance.
Step 4: Added Strategic Social Proof
I didn't completely abandon trust signals. Below the product grid, I included a testimonials section with customer photos and reviews. This provided social proof without interfering with product discovery.
Step 5: Implemented Smart Filtering
Since the homepage was now essentially a catalog page, I added subtle filtering options that allowed visitors to narrow down products by category, price range, or popularity without leaving the homepage.
The psychology behind this approach was straightforward: eliminate decision paralysis by showing products immediately, then let customers filter and explore based on their actual interests rather than our assumptions about what they should see.
The results challenged everything I thought I knew about ecommerce homepage design:
Conversion Rate Doubled: The homepage conversion rate went from 1.2% to 2.4% within the first month of implementation. More importantly, the overall site conversion rate improved because visitors were actually engaging with the homepage instead of bouncing through it.
Time on Homepage Increased by 340%: Previously, the average time on homepage was 23 seconds. After the redesign, it jumped to 78 seconds. Visitors were actually browsing and discovering products instead of immediately searching for an escape route.
Reduced Bounce Rate: Homepage bounce rate dropped from 67% to 41%. When visitors could immediately see product variety and quality, they were more likely to explore further.
Improved User Journey: The path to purchase became significantly shorter. Instead of Homepage → Featured Collections → Category → Product, the journey became Homepage → Product. We eliminated two entire steps from the funnel.
The most surprising result was that the homepage became the highest-converting page on the entire site. Previously, category pages and search results had better conversion rates than the homepage. After the redesign, the homepage out-converted every other page type.
Learnings
Sharing so you don't make them.
This experiment taught me that "best practices" are often just "common practices" in disguise. Here are the key lessons:
1. Question the Sacred Cows
Just because every competitor does something doesn't make it right. In this case, the traditional homepage structure was actually hurting conversions for large-catalog stores.
2. Follow User Behavior, Not Industry Standards
The data showed visitors wanted to see products immediately. Fighting this behavior with "strategic" content placement was counterproductive.
3. Friction Kills Conversions
Every extra click, every additional page, every moment of confusion costs customers. By removing two steps from the purchase journey, we dramatically improved conversion rates.
4. Context Matters More Than Rules
This approach worked because of the specific business model: large catalog, browse-heavy customers, diverse product range. A focused brand with 20 SKUs should absolutely use traditional homepage structure.
5. Test Bold Changes, Not Button Colors
Minor optimizations rarely produce major results. Sometimes you need to completely reimagine the solution to see meaningful improvement.
6. Navigation Becomes Critical
When you remove homepage structure, your navigation system must be flawless. The mega-menu became the organizational backbone of the entire site.
7. Social Proof Still Matters
Even with an unconventional approach, trust signals remain important. The key is placing them strategically so they support rather than interrupt the primary user flow.
My playbook, condensed for your use case.
For SaaS landing pages, apply these principles:
Replace generic "features" sections with actual use-case demos
Show the product in action rather than describing it
Consider making your homepage an interactive demo if your product supports it
For ecommerce stores with large catalogs:
Test displaying products directly on homepage instead of collection previews
Invest heavily in mega-menu navigation design
Place social proof below products, not above them
Use smart filtering to help visitors narrow down options without leaving the homepage
What I've learned