Growth & Strategy

How I Discovered That Distribution Beats Product Every Time (And Built My Framework From Failed Experiments)

Personas
SaaS & Startup
Personas
SaaS & Startup

OK, so here's something that's going to sound harsh: your product probably isn't your problem. I know, I know - every founder wants to believe their product is the magic bullet. But after working with dozens of startups and watching the same pattern repeat, I've learned that distribution beats product quality every single time.

Here's the reality check I give every client: you can build the most elegant SaaS platform or the most converting e-commerce site, but if nobody knows it exists, you're essentially training world-class sales reps to work in an empty neighborhood. That's not a product problem - that's a distribution problem.

Most businesses get stuck in what I call the "build it and they will come" trap. They obsess over features, polish, and perfection while their competitors with inferior products are capturing market share simply because they figured out distribution first. I've seen this play out so many times it's almost predictable.

Here's what you'll learn from my experience building distribution strategies for startups:

  • Why the Bullseye Framework alone isn't enough (and what's missing)

  • My 3-layer validation system that prevents wasted budget on wrong channels

  • The counterintuitive approach that helped multiple clients find their distribution breakthrough

  • When to kill channels that "should" work but don't

  • How to scale from testing to systematic channel optimization

This isn't another theoretical framework - it's the system I developed after watching too many good products fail because founders treated distribution as an afterthought. Ready to flip that script? Let's dive in.

Industry Reality
What every startup founder gets told about distribution

If you've done any research on distribution channels, you've probably come across the same advice everyone gives: "Use the Bullseye Framework." Test 19 different channels, pick three to focus on, then double down on the winner. It's clean, systematic, and sounds perfectly logical.

The industry loves this approach because it feels scientific. You'll find it recommended in every startup playbook:

  • Viral marketing - Build sharing mechanisms into your product

  • Content marketing - Create valuable content to attract your audience

  • Social media - Build a community around your brand

  • Paid advertising - Scale with Facebook and Google ads

  • SEO - Rank for keywords your customers search for

Every growth expert will tell you to "test everything" and "let the data decide." On paper, this makes perfect sense. In practice? It's where most startups burn through their runway testing channels that were never going to work for their specific business.

The problem with this conventional wisdom isn't that it's wrong - it's that it's incomplete. The Bullseye Framework assumes all channels are created equal and that any channel can work for any business if you just execute well enough. But that's not how distribution actually works.

What the industry doesn't tell you is that product-channel fit matters more than channel execution. You can have perfect Facebook ad creative, but if your product doesn't align with how people discover and evaluate solutions on Facebook, you're fighting an uphill battle you'll never win.

This is where most distribution strategies fail - they focus on optimizing channel tactics instead of understanding whether the channel fundamentally aligns with their product and market. It's like trying to sell luxury watches through infomercials. The execution might be flawless, but the channel physics are all wrong.

Who am I

Consider me as
your business complice.

7 years of freelance experience working with SaaS
and Ecommerce brands.

How do I know all this (3 min video)

A few years ago, I was working with a B2B SaaS client who was struggling with acquisition. They had a solid product - project management software that actually solved real problems. But their growth was stuck, and they were burning budget on channels that should have worked but didn't.

When I first analyzed their approach, it looked textbook perfect. They were running Facebook ads, investing in content marketing, had an SEO strategy, and the founder was even doing some LinkedIn outreach. Multiple channels, decent execution, all the boxes checked. Yet their customer acquisition cost was through the roof and conversions were terrible.

The breakthrough came when I dug deeper into their analytics. What we discovered changed how I think about distribution forever: most of their quality leads weren't coming from any of the channels they were investing in. They were coming from something completely unmeasured - the founder's personal brand on LinkedIn.

Those "direct" conversions in Google Analytics? They weren't really direct. They were people who had been following the founder's content for months, building trust over time, then typing in the URL when they were ready to buy. The founder was unknowingly running the most effective distribution channel for their business, but because it didn't fit into a neat framework, they weren't scaling it.

Meanwhile, they were pouring money into Facebook ads targeting "project managers" and "team leads" - classic demographic targeting that made sense on paper. But here's what we learned: project management software isn't an impulse purchase. It's a considered decision that requires trust, social proof, and often involves multiple stakeholders. Facebook's quick-decision environment was fundamentally misaligned with how their customers actually bought.

This experience taught me something that no framework had: you can't force a square peg into a round hole. The channel has to match not just your target audience, but how they prefer to discover, evaluate, and purchase your type of solution. The founder's LinkedIn content worked because it aligned perfectly with how B2B buyers actually research vendors - through thought leadership and peer recommendations.

My experiments

Here's my playbook

What I ended up doing and the results.

After that revelation, I completely rebuilt my approach to distribution channel selection. Instead of starting with the Bullseye Framework's 19 channels, I developed a three-layer system that filters channels based on product-channel fit before you spend a dime testing.

Layer 1: Channel Physics Audit

Before testing any channel, I analyze what I call "channel physics" - the fundamental behavioral patterns of how that channel operates. Facebook rewards quick decisions and emotional responses. LinkedIn favors thought leadership and professional credibility. SEO works for people actively searching for solutions. Each channel has its own physics, and your product needs to align with those physics to succeed.

For the SaaS client, we mapped their customer journey against channel physics:

  • Facebook Ads: Quick decisions, impulse purchases → Misaligned with B2B software buying process

  • LinkedIn Content: Trust-building, thought leadership → Perfect alignment

  • SEO: Active problem-seeking → Good alignment for specific use cases

  • Content Marketing: Education and expertise → Strong alignment

Layer 2: Customer Interview Validation

Instead of guessing where customers might discover you, I implemented a systematic customer interview process. For every new client, I interview 10-15 existing customers about their discovery and evaluation process. The questions I ask:

  • "Walk me through how you first learned about solutions like ours"

  • "What sources do you trust when evaluating new business tools?"

  • "How long was your research process before making a decision?"

  • "Who else was involved in the decision-making process?"

This process consistently reveals gaps between where you think customers are and where they actually are. For the SaaS client, interviews revealed that 80% of customers discovered them through peer recommendations or industry thought leaders - not through traditional marketing channels.

Layer 3: The 3-Channel Focus Rule

Here's where I break from conventional wisdom: instead of testing 19 channels, I focus on maximum three channels that pass both the physics audit and customer validation. But here's the twist - one of those three is always what I call an "owned channel" that you can control completely.

For the SaaS client, our three-channel strategy became:

  1. Founder-led LinkedIn content (owned channel) - Systematic thought leadership content calendar

  2. Strategic SEO - Targeting specific problem-solution keywords their customers actually searched

  3. Peer referral program - Systematic approach to amplifying word-of-mouth

The key insight: we didn't try to make Facebook work. We didn't force content marketing into broad topics. We doubled down on channels where the physics aligned with their business model and customer behavior.

Within six months, this focused approach transformed their acquisition metrics. The cost per lead dropped by 60%, but more importantly, lead quality improved dramatically because we were reaching customers in their natural discovery environment rather than interrupting them in misaligned channels.

Physics First
Channel physics must align with your product's buying behavior - quick decision channels don't work for considered purchases.
Customer Truth
Interview existing customers about their actual discovery process - don't guess where they might find you.
Three-Channel Focus
Test maximum three channels that pass validation - more channels mean diluted execution and unclear attribution.
Owned Foundation
Always include one channel you completely control - platforms can change algorithms, but owned channels provide stability.

The results from this physics-first approach transformed how I think about distribution entirely. For the SaaS client, we achieved a 60% reduction in cost per lead within six months, but the quality improvement was even more significant.

Before the framework: they were getting leads from Facebook ads that had a 2% trial-to-paid conversion rate. After focusing on aligned channels: leads from LinkedIn content and SEO had a 12% trial-to-paid conversion rate. Same product, same trial experience, but completely different quality because we were reaching people in their natural evaluation environment.

The timeline was counterintuitive too. Instead of spreading efforts across multiple channels and seeing gradual improvements, the focused approach created compound effects. The founder's LinkedIn content started getting noticed by industry publications, which led to speaking opportunities, which created more LinkedIn content topics. One aligned channel amplified the others.

But here's what surprised me most: we discovered our best channel wasn't even on the original Bullseye Framework list. The peer referral program emerged from customer interviews, where we learned that 40% of customers came through informal recommendations from industry colleagues. This became our highest-converting channel, but we never would have found it through traditional channel testing.

The framework has since worked across different business models. For an e-commerce client with 1000+ SKUs, Facebook ads were the wrong physics (too many choices, too much browsing needed), but SEO and Pinterest were perfect. For a B2B service business, LinkedIn outreach aligned perfectly with their high-touch sales process.

Learnings

What I've learned and
the mistakes I've made.

Sharing so you don't make them.

After implementing this framework across dozens of businesses, here are the key lessons that consistently emerge:

  1. Channel physics matter more than execution - Perfect ads in the wrong channel will always lose to mediocre content in the right channel

  2. Customer interviews beat market research - People don't behave the way surveys suggest they do; actual discovery stories reveal truth

  3. Focus creates compound effects - Three channels done excellently outperform ten channels done adequately

  4. Owned channels provide stability - Platform algorithm changes can kill your business overnight; owned channels create sustainable growth

  5. The best channels often aren't obvious - Customer interviews consistently reveal distribution opportunities that don't appear in standard frameworks

  6. Product-channel misalignment is expensive - You can optimize your way to bankruptcy if you're fighting channel physics

  7. Distribution timing matters - Some channels work for early-stage validation, others for scale; matching channel to stage is crucial

The biggest mindset shift: stop thinking about distribution as something you do to your product, and start thinking about it as something that must align with how your customers naturally discover and evaluate solutions. When you get that alignment right, distribution stops feeling like pushing a boulder uphill and starts feeling like removing obstacles from a natural flow.

How you can adapt this to your Business

My playbook, condensed for your use case.

For your SaaS / Startup

For SaaS startups, focus on:

  • Founder-led content on LinkedIn for B2B credibility

  • Product-led SEO targeting specific use cases

  • Systematic customer interview process for hidden channels

  • Referral systems that amplify word-of-mouth

For your Ecommerce store

For E-commerce stores, prioritize:

  • SEO for product discovery and comparison searches

  • Visual platforms (Pinterest, Instagram) for inspiration-driven purchases

  • Email marketing as owned channel foundation

  • Customer behavior analysis to identify natural discovery patterns

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