Growth & Strategy

Why I Turned Down a $XX,XXX Platform Project (And What I Told the Client Instead)

Personas
SaaS & Startup
Personas
SaaS & Startup

OK, so last year I got approached by a potential client with what looked like a dream project on paper. Big budget, interesting technical challenge, and they were excited about building this two-sided marketplace platform using all the latest no-code and AI tools.

I said no.

Now, you're probably thinking I'm crazy for turning down what could have been one of my biggest projects. But here's the thing - they came to me with the classic startup mistake: they wanted to build first and validate later. They had zero existing audience, no validated customer base, and no proof of demand. Just enthusiasm and a budget.

This experience taught me something crucial about market validation for intelligent software that most founders get completely backwards. Everyone's so excited about AI capabilities and no-code tools that they skip the most important step: proving people actually want what you're planning to build.

In this playbook, you'll learn:

  • Why your first MVP shouldn't be a product at all

  • The 1-day validation framework that saves months of development

  • How I help clients test market demand before writing a single line of code

  • Why AI-powered validation beats traditional market research

  • When to actually start building (spoiler: it's later than you think)

The constraint isn't building anymore - AI and no-code tools solved that problem. The constraint is knowing what to build and for whom. Let me show you how I approach validation-first growth with intelligent software projects.

Industry Reality
What every startup founder has already heard

If you've been in the startup world for more than five minutes, you've probably heard the standard market validation advice. It goes something like this: "Build an MVP, get it in front of users, iterate based on feedback, find product-market fit." The lean startup methodology has become gospel.

Here are the typical steps everyone recommends:

  1. Build a minimum viable product - Strip down your idea to core features

  2. Launch to a small group - Get your MVP in front of early adopters

  3. Collect user feedback - Survey users and analyze behavior data

  4. Iterate rapidly - Make changes based on what you learn

  5. Scale when ready - Expand once you've found product-market fit

This advice exists because it worked really well in the early 2000s and 2010s when building software was expensive and time-consuming. The MVP concept was revolutionary because it prevented companies from spending years building products nobody wanted.

But here's where this conventional wisdom falls short in 2025: Building isn't the bottleneck anymore. With AI and no-code tools, you can literally build a functional prototype in days, not months. The new bottleneck is distribution and validation.

Most founders I meet are so excited about how quickly they can build with modern tools that they skip the validation step entirely. They think, "It's so easy to build now, why not just build it and see what happens?" This leads to beautifully built products that nobody uses, sitting in digital graveyards alongside millions of other well-executed solutions to problems nobody has.

The real challenge isn't building faster - it's validating smarter. And that requires a completely different approach.

Who am I

Consider me as
your business complice.

7 years of freelance experience working with SaaS
and Ecommerce brands.

How do I know all this (3 min video)

So here's the situation that changed how I think about validation. This client came to me after hearing about AI tools and no-code platforms. They'd done their research, knew exactly which tools they wanted to use, and had a clear vision for their marketplace platform.

The red flag wasn't their enthusiasm - it was their core statement: "We want to see if our idea is worth pursuing." They had no existing audience, no validated customer base, no proof of demand. Just an idea they were excited about.

Now, I could have taken their money and built exactly what they wanted. With tools like Lovable and Bubble, I could have delivered a functional platform in a few months. But that would have been doing them a disservice.

Here's what I told them: "If you're truly testing market demand, your MVP should take one day to build - not three months."

They looked at me like I was crazy. How can you build a marketplace in one day? You can't - and that's exactly the point. Your first MVP shouldn't be a product at all. It should be your marketing and sales process.

I've seen this pattern over and over again. Founders get so caught up in the building process that they forget the most important question: Do people actually want this thing enough to pay for it? And more importantly, can you reach those people cost-effectively?

The client initially pushed back. They wanted to build the "real thing" first. But I convinced them to try my validation approach first. We agreed that if we couldn't generate interest manually, there was no point building an automated system to do it at scale.

This mindset shift - from "build first, validate later" to "validate first, then build" - has become the foundation of how I approach every intelligent software project.

My experiments

Here's my playbook

What I ended up doing and the results.

Here's the exact framework I walked my client through, and what I now use with every project that involves market validation for intelligent software:

Day 1: Create Your "Fake Door" Test

Instead of building their marketplace, we created a simple landing page explaining the value proposition. No complex functionality - just a clear description of what the platform would do, who it would serve, and a signup form for people interested in early access.

We used this to test three critical assumptions:

  • Do people understand the problem we're solving?

  • Is our proposed solution compelling?

  • Can we reach our target market cost-effectively?

Week 1-2: Manual Matchmaking

Here's where most people would start building. Instead, we started manually connecting supply and demand. We reached out to potential users on both sides of the marketplace via email, LinkedIn, and industry forums.

When we found interested parties, we didn't direct them to a platform - we matched them manually via email and WhatsApp. This served two purposes: proving demand exists and understanding the actual matchmaking process before automating it.

Week 3-4: Process Documentation

As we manually facilitated these connections, we documented everything:

  • What information do both sides need from each other?

  • What are the common objections or concerns?

  • Where do deals typically break down?

  • What would make this process smoother?

Month 2: Scaling Manual Processes

Only after proving we could manually create value did we start thinking about automation. But even then, we didn't build a full platform. We created simple tools - a Notion database, some Zapier workflows, maybe a basic Airtable form - to handle the increased volume while keeping the core process manual.

The key insight: If you can't make it work manually, automation won't save you. A marketplace platform is just a way to automate introductions and transactions. If people don't want the introductions, the platform is useless.

This approach completely flips traditional product development. Instead of building first and hoping to find users, you find users first and build only what's necessary to serve them better.

Key Insight
Your MVP should be your marketing and sales process, not your product. Prove demand exists before building systems to capture it.
Manual First
Always start with manual processes. If you can't create value manually, automation won't fix the underlying problem.
Validation Metrics
Track meaningful metrics: manual connections made, successful matches, repeat users. Not vanity metrics like page views or signups.
Build Minimum
Only build the minimum automation needed to handle proven demand. Every feature should solve a documented manual process bottleneck.

Here's what happened when my client followed this validation-first approach:

Week 1 Results: Our landing page generated 150 email signups from a $200 Facebook ad spend. Not huge numbers, but enough to prove basic interest existed.

Month 1 Results: We manually facilitated 12 successful connections between both sides of their marketplace. More importantly, 8 of these resulted in actual transactions - proving the concept wasn't just interesting, it was valuable.

Month 2 Results: Word-of-mouth started kicking in. People who had successful matches began referring others. Our manual process was handling 30+ inquiries per week.

This is when we knew it was time to build. But instead of the complex platform they originally envisioned, we built a simple matching tool that automated our proven manual process. Total development time: 3 weeks instead of 3 months.

The most important outcome? They launched with paying customers on day one. By the time we "launched" the platform, we already had a waitlist of validated users who had experienced the value firsthand.

Compare this to their original plan: spend 3 months building, then start looking for users. Using our approach, they had validated demand, documented processes, and paying customers before writing a single line of platform code.

Learnings

What I've learned and
the mistakes I've made.

Sharing so you don't make them.

Here are the key lessons I learned from this project and others like it:

  1. Distribution beats features: The best product in the world is worthless if you can't reach your market cost-effectively. Test distribution channels before building distribution tools.

  2. Manual processes reveal product requirements: Every automation should solve a documented manual bottleneck. If you can't explain why a feature is needed based on manual experience, you probably don't need it.

  3. Early users want solutions, not software: Your first customers care about outcomes, not features. Deliver the outcome manually first, then worry about scaling.

  4. Validation isn't a phase, it's a mindset: Even after launching, keep validating. Every new feature should solve a proven problem, not a hypothetical one.

  5. Building is the easy part now: With modern tools, development is fast and cheap. The hard part is figuring out what to build and ensuring people will use it.

  6. Start with "No" customers: Your biggest risk isn't building the wrong features - it's building for people who don't exist. Prove demand before proving capabilities.

  7. Document everything: Manual validation generates data you can't get any other way. Every conversation, objection, and success teaches you something about your eventual product.

The biggest mindset shift? Stop thinking like a product company and start thinking like a service company. Products scale, but services validate. Do the service first, then build the product to scale what works.

How you can adapt this to your Business

My playbook, condensed for your use case.

For your SaaS / Startup

For SaaS startups, this validation approach is critical:

  • Create a "concierge MVP" - deliver your software's value manually first

  • Test pricing by asking for payment during manual phase

  • Document every manual process as future automation requirements

  • Build your first automated features based on manual bottlenecks, not competitor features

For your Ecommerce store

For ecommerce businesses, validation works differently but follows the same principle:

  • Test demand with pre-orders or waitlists before stocking inventory

  • Use dropshipping or made-to-order models for initial validation

  • Validate pricing and positioning with small test batches

  • Build customer acquisition processes before building complex product catalogs

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