Growth & Strategy
Everyone's obsessed with the traction channel framework these days. You know the drill - test 19 channels systematically, find your golden channel, then scale it to the moon. Sounds perfect, right?
Here's the uncomfortable truth I learned after working with dozens of B2B SaaS and ecommerce clients: most startups are implementing the framework completely wrong. They're treating it like a science experiment when it should be treated like business survival.
I've watched founders spend months testing channels that were never going to work for their specific situation, burning cash and time they didn't have. Meanwhile, their actual growth drivers were sitting right in front of them, ignored because they didn't fit the "systematic approach."
After helping clients pivot from failed paid acquisition strategies to organic growth tactics and discovering that distribution beats product quality every time, I realized the framework itself isn't broken - but how everyone uses it definitely is.
Here's what you'll learn from my real-world experiments:
Why the "test everything" approach wastes months of runway
The 3-channel maximum rule that actually works for early-stage startups
How I identified hidden growth drivers that weren't even in the original 19 channels
My simple framework for prioritizing channels before you test anything
Real examples of founders who found traction by ignoring the "rules"
Walk into any startup accelerator or read any growth blog, and you'll hear the same gospel: the traction channel framework is your salvation. Gabriel Weinberg and Justin Mares laid it out perfectly in their book "Traction" - 19 channels, systematic testing, bullseye method. It's become startup orthodoxy.
Here's what the conventional wisdom tells you:
Test all 19 channels systematically - From SEO to trade shows, give everything a fair shot
Use the bullseye method - Outer ring (all channels), middle ring (promising ones), inner ring (focus)
Spend equal time on each - Don't let bias guide your decisions
Track everything meticulously - Data-driven decisions only
Scale what works - Once you find your channel, double down hard
This advice exists because it makes logical sense. Why wouldn't you want to test everything scientifically? The framework provides structure in the chaos of early-stage growth, giving founders a roadmap when everything feels overwhelming.
The problem? Most startups die before they finish testing. They treat the framework like a PhD research project instead of a business survival tool. They test channels that were never viable for their specific situation, burning through runway while their actual growth opportunities sit unexplored.
I've seen too many founders religiously following this process while their competitors found traction through approaches that weren't even on the original list. The framework became a crutch that prevented them from thinking creatively about distribution strategy.
Who am I
7 years of freelance experience working with SaaS
and Ecommerce brands.
The wake-up call came when I was working with a B2B SaaS client who was absolutely convinced their growth problem was execution, not strategy. They'd been methodically testing the traction channels for 8 months, burning through a significant portion of their seed funding.
Their approach looked textbook perfect. Spreadsheets tracking every channel, A/B tests running on ad copy, detailed attribution analysis. They'd tested Google Ads (too expensive), content marketing (slow), cold email (low response rates), partnership outreach (no replies), and were moving down the list systematically.
But here's what I discovered after digging into their actual customer conversations: most of their best customers had found them through the founder's personal LinkedIn posts. Not LinkedIn ads - his personal content. This wasn't even tracked as a "channel" in their system because it felt too informal, too unscalable.
The founder had been sharing insights about their industry, posting behind-the-scenes content about building the product, engaging authentically with his network. People were building trust with him personally, then typing the company URL directly when they were ready to buy.
In their analytics? This showed up as "direct traffic" - completely invisible. They were optimizing paid channels that cost $200+ per lead while ignoring their actual growth engine that was generating qualified leads for free.
This wasn't an isolated case. I saw similar patterns with an ecommerce client whose best traffic came from founder participation in niche Facebook groups (not Facebook ads), and a consulting firm whose growth came entirely from personal branding efforts that built trust over time.
The traction framework had trained them to look for scalable, measurable channels while missing the relationship-based growth that was actually working. They were solving the wrong problem entirely.
My experiments
What I ended up doing and the results.
After seeing this pattern repeatedly, I developed what I call the "Reality-First Traction Framework" - a complete rethink of how early-stage startups should approach channel discovery.
Instead of starting with 19 theoretical channels, I start with 3 fundamental questions:
Where does trust already exist? - What relationships do you have that could drive early customers?
What's your unfair advantage? - What can you do that competitors can't easily replicate?
Where is your market actually hanging out? - Not where you think they should be, but where they actually are
Step 1: The Trust Audit
Before testing any paid channels, I have clients list every relationship, network, and platform where they already have credibility. Personal LinkedIn networks, industry Slack groups, existing customer relationships, speaking opportunities, podcast appearances they could get.
For the B2B SaaS client, this revealed that the founder had 3,000+ LinkedIn connections in their target market, was active in 5 industry Slack communities, and had been invited to speak at 2 conferences in the past year. That's a distribution network most startups would kill for.
Step 2: The Reality Check
I audit their existing customer base to understand the actual buyer journey. Where did they first hear about you? What convinced them to try your product? What almost made them choose a competitor?
This consistently reveals gaps between where founders think customers come from and where they actually come from. Direct traffic often masks relationship-driven growth. Social media mentions hide word-of-mouth referrals. "Search" traffic includes people who heard about you elsewhere then Googled your company name.
Step 3: The 3-Channel Rule
Instead of testing 19 channels, I limit early-stage startups to 3 maximum:
One relationship-based channel (leveraging existing trust)
One content/education channel (building new trust)
One scalable acquisition channel (only after the first two are working)
For most startups, this means: personal/founder marketing + content strategy + paid acquisition (in that order). The key insight: you can't scale what doesn't exist organically first.
Step 4: The Feedback Loop
Instead of measuring vanity metrics, I track one thing: qualified conversations with potential customers. How many people are reaching out asking real questions about your product? How many are asking for demos without being prompted?
This cuts through attribution confusion and focuses on what actually matters - people showing genuine purchase intent. Conversion optimization can wait until you have consistent demand to optimize.
The results were immediate and dramatic. Instead of spending $200+ per lead on Google Ads, the B2B SaaS client started generating 20-30 qualified leads per month through founder-led LinkedIn content - essentially for free.
Within 6 weeks, they had enough inbound demand to stop all paid acquisition temporarily. Their cost per acquisition dropped from $400+ to under $50 (mostly time investment in content creation). More importantly, these leads converted at 3x the rate of paid traffic because they'd built trust before the sales conversation.
The ecommerce client saw similar results. By focusing on authentic participation in niche communities instead of Facebook ads, they built relationships that drove word-of-mouth referrals. Their organic traffic increased 400% in 4 months, and customer lifetime value was significantly higher because community-referred customers became advocates themselves.
But the most important result wasn't the metrics - it was the sustainable growth model. Instead of being dependent on paid channels that could disappear overnight, these companies had built owned distribution networks that got stronger over time.
The traction framework had taught them to see growth as a series of experiments to optimize. The reality-first approach taught them to see growth as relationship building - which scales very differently but much more sustainably.
Learnings
Sharing so you don't make them.
Here are the most important lessons I learned from helping startups rethink their approach to traction:
Distribution beats product quality - The best product with poor distribution loses to an okay product with great distribution every time
Trust can't be bought, only built - Paid channels bring strangers; relationship channels bring pre-qualified prospects
Attribution is mostly fiction - People rarely convert through single touchpoints, especially for considered purchases
Personal brands scale faster than company brands - People buy from people, especially in B2B markets
"Unscalable" things often scale surprisingly well - Manual outreach becomes word-of-mouth becomes organic growth
Frameworks are starting points, not religion - Use them as guides but adapt based on your specific situation
Early-stage constraints are features, not bugs - Limited resources force creative solutions that larger competitors can't replicate
The biggest mistake I see founders make is treating the traction framework like a science experiment instead of a survival tool. You're not trying to prove which channel is theoretically best - you're trying to find sustainable growth before you run out of money.
This shift in mindset changes everything. Instead of testing channels methodically, you start by leveraging every advantage you already have. Instead of measuring everything, you focus on the one metric that matters: qualified people asking to buy your product.
Most importantly, you stop seeing traction as something you achieve through perfect execution of a framework. You start seeing it as something you build through authentic relationships with the people you're trying to serve.
My playbook, condensed for your use case.
For SaaS startups specifically:
Audit your founder's professional network first - this is often your fastest path to early customers
Focus on community participation over content creation initially
Track demo requests and qualified conversations, not website traffic
Build personal relationships before scaling paid acquisition
For ecommerce stores specifically:
Identify niche communities where your ideal customers already gather and participate authentically
Focus on word-of-mouth amplification over broad advertising
Track repeat purchase rates and referral patterns, not just first-time conversions
Build relationships with micro-influencers in your niche before testing paid social
What I've learned